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Fit Assurance and Customisation

Fit Assurance

  • If you are unhappy with the fit, Vaaya offers a free pickup and size adjustment within 20 days of your garment's delivery to you. 
  • If the size adjustment means that extra cloth is required,  we would need to issue you an exchange for a new size and you would be responsible to pay the price difference between the original size and the new size. 
  • In case a new size is issued, the payment will be collected via Cash on Delivery (COD). No shipping charge will be incurred to you. 

How to avail Fit Assurance: 

  • Send an email to hello@vaaya.com with your order id, or call at 9811129975/9811719975. 
  • You may self ship, in which case we will refund you the shipping amount in form of a credit note, or we will have our courier pickup the package for you.
  • Pickup usually takes 2-3 days from the date of your request.
  • After we receive your garment, we will make the necessary adjustments or let you know if a new size needs to be issued.
  • Processing time at our facility is between 2-3 days. 
  • Delivery time from our facility to your address (within India) is around 2-3 days. If you would like delivery information to be changed, kindly let us know through email or phone.


Coming soon