Shipping & Cancellation Policy

Shipping Policy

  • Vaaya aims to deliver it's products in the quickest and safest way possible. We deliver all over India with FREE Shipping charges for orders above Rs. 1,000 and for orders less than Rs. 1,000 a shipping charge of Rs.100 is applicable. 
  • International Orders will entail additional charges depending on the region. Our international orders are shipped via Aramex. 
  • We will email or SMS you the tracking number and order ID to help you track your order.
  • We make everything to order. As such, please allow us 10-15 days to make and dispatch your order. 
  • In some cases where the product maybe out of stock or backordered, you will be alerted and given the approximate date of shipment/delivery. 
  • We assure you of no delay in delivery. However, should any unforeseeable circumstances occur causing a delay, we will intimate you within 48 hours of placing your order.

          

          Delivery/Shipping Times:

  • North India: 2-4 Business Days
  • Other Regions & International: 4-7 Business Days (international shipments are subject to custom clearance)

Cancellations

  • You can cancel your order within 24 hours of placing it. You can email us on info@vaaya.co.in to place your cancellation. 
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