20 DAY FREE RETURNS AND EXCHANGES
Shop worry free! In case of any fitting issues, we offer a free pickup and size adjustment within 5 days of your product's delivery to you. Please note that currently, this service is only available to clients within India.
You are welcome to return and/or exchange your product within 5 days of having received them at no shipping cost to you. Please note that refunds are only in form of store credit.
Material - Leather, Brocade, Kosa Silk
Style - Formal/Semiformal, Square base
Colour - Beige, Tan, Gold
*This potli bag is 9" tall. It comes with a short handle and a detachable long handle.
*This potli bag is handmade (with love!). It is crafted in pure leather, silk cotton and brocade. Since it's made entirely by hand, there might be slight discrepancies. These discrepancies only authenticate the handmade quality of the piece and should not be looked with distaste.
Dry clean only
For Fitting issues (within 5 days of the product's receipt):
1) Write to us at firstname.lastname@example.org (we'll respond within 24 hrs) and/or call 9811719975/9811129975.
2) Please describe to us your issue so we can suggest the best possible solution consistent with your comfort and styling.
3) You may self ship, in which case we will provide you a credit note, for a maximum amount of Rs. 100 or we can have our courier pick up the product for you, at a time convenient for you.
4) Onsite processing takes 2-3 days and reverse shipping takes 2-3 days.
For Returns/Exchanges (within 5 days of the product's receipt):
1) Send us a note at email@example.com (we'll respond within 24 hrs) and/or call 9811719975/9811129975. Alternatively, you can generate a return request from the order history option in your account.
2) You may self ship, in which case we will provide you a credit note, for a maximum amount of Rs. 100 or we can have our courier pick up the garment for you at a time convenient for you.
3) Onsite processing takes 2-3 days. Exchange product will be dispatched subsequently and any extra amount will be collected through cash on delivery (COD). In case of returns, a credit note valid for a year will be issued.